Who we are

MTS AI Agency is a digital solutions provider based in Cyprus. We specialize in AI-powered automation, website development, and workflow optimization for small and medium-sized businesses.

Information We Collect

We may collect the following types of information when you interact with our website or services:

Personal Information: Name, email address, phone number, business details.

Technical Data: IP address, browser type, device information, cookies.

Service Data: Information provided through forms, bookings, or chatbot interactions.

Uploaded Content: Files, images, or documents shared with us for service delivery.

How We Use Your Information

We use collected data to:

• Provide and improve our AI and digital services.
• Respond to inquiries and customer support requests.
• Process bookings, payments, and service agreements.
• Enhance website functionality and user experience.
• Comply with legal and regulatory requirements.

Cookies & Tracking

Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser settings, but some features may not work properly.

Data Retention

Customer inquiries and service records are retained as long as necessary to provide services.

Legal and compliance records may be retained longer as required by law.

Who we share your data with

We respect your privacy and do not sell or rent your personal information. However, in order to deliver our services effectively, we may share your data with trusted third parties in the following situations:

Service Providers Hosting companies, website maintenance providers, CRM platforms, and technical support partners who help us operate our services.

Payment Processors & Compliance Partners Third-party payment gateways (such as Flutterwave, Paystack, or banks) that process transactions securely and may require customer details for compliance checks.

Analytics & Marketing Tools Platforms that help us understand website usage and improve customer experience (e.g., Google Analytics, email marketing tools).

Legal & Regulatory Authorities When required to comply with applicable laws, regulations, or legal processes.

Business Transfers In the event of a merger, acquisition, or sale of assets, customer data may be transferred as part of the business continuity process.

Your Rights

You have the right to:

• Request access to the personal data we hold about you.
• Request correction or deletion of your data.
• Withdraw consent for data processing.
• File a complaint with your local data protection authority.

Security

We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse.